Refund policy

We do not offer a returns policy. We will always aim to supply your fireworks in an excellent condition. If you find that your item is faulty or damaged after leaving the showroom please bring it back for a replacement or refund.

No consequential losses arising out of the use of any products will be accepted. Prices are subject to change without prior notification and are correct at the time of going to press. The attributes are estimated from the manufacturers unless stated otherwise. When the Consumer Protection (Distance Selling) Regulations 2000 apply, Solihull Fireworks Ltd will accept cancellation of an order provided that the customer confirmed in writing to the address on this website within seven days of receipt of the goods. Upon receipt of such cancellation, Solihull Fireworks will notify the customer of the procedure.

A charge may be made to the customer equal to the cost of collection and return to Solihull Fireworks Ltd.