My Fireworks Order

Fireworks can be stored for a considerable amount of time provided that they are kept in a cool and dry area.

Please read our delivery page for more information.

If you wish to amend or cancel an order please call us on 0121 733 3555 or email sales@solihullfireworks.co.uk with your order reference number.

If you have created an account we will update your member area throughout the order process with a status: processing, ready for pick up/delivery. Once your order has either been collected or delivered it will show Completed.

If an item is missing from your order please contact us with your order reference number on 0121 733 3555, our online live chat or email us on sales@solihullfireworks.co.uk,

We do not offer a returns policy. If your item is faulty or damaged after leaving the showroom we will ask if you can take a photograph of the product and then call us on 0121 733 3555 or by email at sales@solihullfireworks.co.uk 

No consequential losses arising out of the use of any products will be accepted. Prices are subject to change without prior notification and are correct at the time of going to press. The attributes are estimated from the manufacturers unless stated otherwise. When the Consumer Protection (Distance Selling) Regulations 2000 apply, Solihull Fireworks Ltd will accept cancellation of an order provided that the customer confirmed in writing to the address on this website within seven days of receipt of the goods. Upon receipt of such cancellation, Solihull Fireworks will notify the customer of the procedure.

A charge may be made to the customer equal to the cost of collection and return to Solihull Fireworks Ltd

We Protect!/Need Help?

We value our customers privacy. Please view our Privacy Policy for complete details on how we use the information we collect.

Fireworks Frenzy is protected with SSL (secure socket layer) encryption – the highest standard in Internet security.

We can be contacted by:

Our Live Chat – look out for the purple tab at the bottom right hand side of your screen called “Chat with us”.

You can call us on 0121 733 3555

Email us at sales@solihullfireworks.co.uk.

or visit us direct at our showroom.

Fireworks Frenzy
Solihull Fireworks Ltd
353, Haslucks Green Road,
Shirley, Solihull, West Midlands
B90 2NG

Yes we do! Our display company Solihull Fireworks is one of the best display companies in The West Midlands for providing an excellent service for all special occasions including wedding fireworks and of course Bonfire Night Displays. We go the extra mile to make sure you receive the magical evening you have always desired. We have many display packages and information on our website for you to look at.

Yes we do and lot’s of them! We have many money saving, buy one get one free and half price deals across the whole of our range. You will find them both online and from our all year round showroom.

Yes all of our products and ranges of fireworks are listed online. Our special offers and money saving deals are listed also. Please visit https://fireworksfrenzy.co.uk/ for more information.

Creating My Account

To create your own account please use the following information below:

1) Click the My Account link at the top right hand side of the website.
2) Enter your email address and password.
3) Click register.

Then simply follow the setup wizard to complete your account setup. Your information is NEVER sold onto other companies and is kept completely private to us only. Please view our Privacy Policy for more information.

A simple Method is to Click the My Account link at the top right-hand side of our site to edit your account information. We encourage our customers to keep all relevant information such as phone numbers, email address, and home address, upto update.

Click the My Account link at the top right-hand side of the website. Under the login box you will see “Lost your password?. This link will then send an email to you with your new password.

Extra Information

Category 1 or F1 Fireworks.
Can be used indoors and are more commonly known as indoor fireworks.

Category 2 or F2 Fireworks.
F2 fireworks are for outdoor use only (Unless stated otherwise). They are commonly known as garden fireworks and can have a minimum safety distance of 8 metres and for spectators between 8 and 25 metres.

Category 3 or F3 Fireworks.
F3 fireworks are very well known as display fireworks. They usually have a minimum safety distance of 15 metres for operators and 25 metres for spectators.

Category 4 or F4 Fireworks.
F4 fireworks are not available to members of the public and are for use only by persons with specialist knowledge who will have received BPA training for handling, storing and firing through a licensed professional fireworks company.

Fireworks Frenzy only sell F1F2F3 Fireworks. If you wish to hire us for a professional show please visit our display company solihullfireworks.co.uk.