My Fireworks and Order
Your Fireworks will last a long while, Provided that they are kept cool and dry..
All fireworks purchased through our website, require you to pick up your order from our showroom. We do not offer a Next day delivery.
But an exception can be made for local orders that are over a certain amount. For more details, it is beneficial for you to ring 0121 733 3555 so we can further our discussion about your order.
Within the Peak, season orders are sorted the moment they are made, If you wish to amend or cancel an order, It is highly beneficial for you to call us on 0121 733 3555, and tell us your order reference, as soon as you can. This is so we can get your order ready to be picked up from our showroom in a timely manner.
If you have made an account, we update your member area with a status: this means it will show you if it is processing, on hold, or completed. if there are any problems with your order. We will ring you, But if you have placed an order and no status has been changed, we advise you to ring us. 0121 733 3555 or use our live chat, and tell us your order reference number so we can quickly deal with your enquiry.
We do not offer a returns policy. If your item is faulty or damaged. after leaving the showroom, We require you to take a photograph and to call us directly on 0121 733 3555 Or by email at email@example.com. So we can look into this more effectively.
No consequential losses arising out of the use of any products will be accepted. Prices are subject to change without prior notification. and are correct at the time of going to press. The attributes are estimated from the manufacturers unless stated otherwise. When the Consumer Protection (Distance Selling) Regulations 2000 apply, Solihull Fireworks Ltd will accept cancellation of an order provided that the customer confirmed in writing to the address on this website within seven days of receipt of the goods. Upon receipt of such cancellation, Solihull Fireworks will notify the customer of the procedure.
A charge may be made to the customer equal to the cost of collection and return to Solihull Fireworks Ltd
We Protect!/Need Help?
Fireworks Frenzy is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.
We are a big believer by help every single customer where possible. Here are our ways for you to contact us over fireworks.
Our Live Chat – When we are around we will be online look out for a purple tab bottom right of your screen called “Chat with us”.
You can ring us on 0121 733 3555.
You can even email us at firstname.lastname@example.org.
or you can visit our showroom.
Solihull Fireworks Ltd
353, Haslucks Green Road,
Shirley, Solihull, West Midlands
Yes, we do. Our main company Solihull Fireworks, Is West Midlands best display company for providing an excellent service for wedding fireworks and Bonfire Night Displays. We go the extra length so you can have the magical worry-free evening you always wanted. We have many packages for you to browse through.
We aim to list 75% Of firework we sell in the shop online. We have a huge variety for you to choose from. This is why we always encourage our customers to visit our showroom and as well as online.
Most offers or discounts you see in our showroom are online. and the same with online offers can be found in our shop. We will always show what brand we sell online. So if you don’t see a firework that specific brand has, Contact Us and we will see if we sell that type of firework. (If not we will add it to future orders.)
Creating My Aaccount
An easy way of doing this is by the following methods.
1) Click the “My Account” link at the top right side of our site.
2) Enter your email address and password.
3) Press register
There are Four categories fireworks fall under, the hazard, NEC (net explosive content) Noise Level.
Category 1 or F1 Fireworks.
These can be used indoors, and more commonly known as indoor fireworks.
Category 2 or F2 Fireworks.
Common F2 fireworks are for outdoor only (Unless stated otherwise). These are commonly known as garden fireworks and can have a minimum safety distance of 8 metres, and spectators between 8 and 20 metres.
Category 3 or F3 Fireworks.
F3 Fireworks are very known as display fireworks as most hold effect of these criteria. They usually have a minimum safety distance of 15 metres for operators and 25 metres for spectators.
Category 4 or F4 Fireworks.
F4 fireworks are not available to members of the public and are for use by persons with specialist knowledge, who more then likely has BPA Training for handling storing and other categories. and who work for a Professional Company.
Fireworks Frenzy, Only sell F1 – F2 – F3 Fireworks. If you wish to have an F4 Event please visit our main company Solihullfireworks.co.uk.